Shipping and returns
From our Mumbai studio to your door.
Every order is packed after a final check of the vessel, label, and box.
When your order leaves.
- Standard orders — Dispatched within 2 business days.
- Personalised candles — Dispatched within 5 business days.
- Bulk and corporate orders — Write to the team at hello@thebagekarstudio.com; timelines are confirmed in writing before payment.
Where we deliver.
We deliver to serviceable PIN codes across India.
Metro PIN codes take 3–4 working days in transit; the rest of India takes 5–7 working days.
Check your delivery date
Shipping charges
Complimentary shipping applies to qualifying orders above ₹15.
Orders below the threshold show the delivery fee at checkout.
Tracking
A tracking link is sent by email after dispatch.
Something arrived wrong.
Write to us within 48 hours of delivery.
Include the order number, outer packaging, shipping label, and clear photographs of the item.
Email: hello@thebagekarstudio.com
Change of mind.
Unused, standard products may be returned within 7 days of delivery.
Personalised candles, used products, gift cards, and bulk orders are not eligible unless damaged or incorrect.